Background on our policy
What personal data we collect
Personal information means information or pieces of information that could allow you to be identified, such as your name, address, screen name, profile picture, email address, and telephone number, but can also include other information such as IP address, shopping habits, informationrelating to other social media profiles as Facebook, Instagram or Google accounts that you have linked to your user account. We may collect personal information about you from different sources, including information you give us directly or automatically collected information when you visit www.snowcrystalsweden.comor information we collect from other sources. Additionally, as you browse the www.snowcrystalsweden.com, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
How we collect the data
Why and how we use collected data
We process your personal data to improve our services and make them more user friendly, to improve our products to meet your needs and to help speed up your future activities and your experience on www.snowcrystalsweden.com. This includes collecting statistics on and analysing how you use our services, the effectiveness of our advertisements, promotions and to personalize your website experience and to as well as to evaluate (anonymously and aggregated) statistics on website activity, such as what time you visited it, whether you have visited it before and what site referred you to it. This also includes performing market research and customer satisfaction surveys and getting your feedback through other feedback functions. Your data may also enable us to fulfil your order, to notify you about important functionality changes. We may also send you e-mail messages or newsletters about products and news.
Who do we share your personal information with?
We share personal data only with third parties that provide us with service we need for our business with regard to IT infrastructure, operating and hosting services, marketing research and communications, financial and payment services. Your personal data will not be shared by us or our representatives to any other third party unless we have your consent or if we are obliged to by law.
How long do we keep your data
We will not retain your personal data for longer than is necessary to fulfil the purposes for which you provided that personal data, unless the law permits or requires that we retain it for longer.
We protect your personal data with specific technical and organisational security measures aimed at preventing your personal data from being used illegitimately or fraudulently.
In accordance with the applicable data protection law you have the right to know what personal data of yours we are processing, where that data came from and how we are using that data. You have the right to ask us to update, correct or supplement the data we hold about you. You have the right to withdraw consent for processing for a specified purpose or to have your data entirely deleted or erased from our system. You have the right to restrict or object our processing of your data or to ask us to supply the personal data we hold about you in a readable electronic format, or transfer that data direct to a third party nominated by you. We will comply with all applicable data protection laws and regulations and we will co-operate with data protection authorities. If the information is erroneous, incomplete or irrelevant, you may ask to have your information corrected and/or removed.
If you believe that Snowcrystal AB is processing your personal data in contravention of the Law, you can file a complaint with the supervisory authority responsible for compliance with the rules on personal data protection. You may also contact us at firstname.lastname@example.org